Privacy Policy
Privacy Policy
Last updated: February 2026
Nurae Health ("we", "us", or "our") operates nurae.health. We are committed to protecting your personal information and your right to privacy. This policy explains what data we collect, how we use it, and what rights you have.
Information We Collect
When you place an order or create an account, we collect information such as your name, email address, shipping address, and payment details. Payment information is processed securely through Shopify Payments and PayPal and is never stored on our servers.
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and time of visit. This data is collected through cookies and analytics tools to help us improve your experience.
How We Use Your Information
We use your information to process and fulfil your orders, communicate with you about your purchase, send you relevant updates if you have opted in, and improve our website and customer experience. We do not sell your personal information to third parties, ever.
Email Marketing
If you subscribe to our newsletter or opt in at checkout, we may send you information about MigraBye, migraine wellness content, and occasional promotions. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us at support@nurae.health.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences such as soft mode, and analyse site traffic. You can control cookie settings through your browser at any time. Disabling cookies may affect certain features of the website.
Third-Party Services
We use trusted third-party services including Shopify for our e-commerce platform, and Meta and Google for advertising. These services may collect data in accordance with their own privacy policies. We do not share your personal data beyond what is necessary to operate our store and run advertising.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve any disputes. You may request deletion of your data at any time by contacting us at support@nurae.health.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, contact us at support@nurae.health and we will respond within 30 days.
Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact
For any privacy-related questions, please contact us at support@nurae.health.
